This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use the Services, make purchases or other transactions, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any Service, you acknowledge that you have read and understood this Privacy Policy and the methods of information collection, use, and disclosure described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that can identify you or another person or that can be reasonably associated with you. Personal information does not include anonymously collected or de-identified information, as such information cannot identify you or be reasonably associated with you. Depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including information inferred from such personal information:

  • Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial information includes credit card, debit card, and debit card account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
  • Account information includes your username, password, security questions, preferences, etc.
  • Transaction information includes items you browsed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
  • Communications with us include information you provide when communicating with us, such as when you send a customer support inquiry.
  • Device information includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information includes information about your interactions with the service, including how and when you interact with or browse the service.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically collected through the Services, including information collected through your device when you use our products or services or visit our websites, and information collected through the use of cookies and similar technologies;
  • Including when we engage service providers to enable certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

Providing, customizing, and improving services. We will use your personal information to provide services to you, including fulfilling contracts with you, processing your payments, fulfilling your orders, remembering your preferences and items of interest, sending you notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipments, assisting you with returns and exchanges, allowing you to post reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchase. This may include using your personal information to better customize and improve services.

Marketing and advertising. We will use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, SMS, or mail, and displaying online advertisements for products or services on our services or other websites, including ads based on items you have previously purchased or added to your cart and other activities on our services.

Security and Fraud Prevention. We will use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or handle potential fraud, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use our services and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone.

Communicating with You. We will use your personal information to provide customer support, respond promptly to your needs, provide efficient service, and maintain our business relationship with you.

Legal Reasons. We will use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement or government agencies, to investigate or participate in civil evidence collection, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate actions that may violate our terms or policies.

We may use your personal data to contact you, send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any or all such information from us by following the unsubscribe link or instructions in any emails we send you. We may also collect information about how you access and use this service (“Usage Data:). Such Usage Data may include your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages you visit on this service, the time and date of your visit, the time you spend on those pages, unique device identifiers, and other diagnostic data.

We value your privacy and the information you consent to share in relation to our SMS marketing services. We will use this information to send you SMS notifications (including order reminders, unchecked bill reminders), SMS marketing offers, and transaction SMS messages, including requests for you to write comments. We do not share your SMS selection data and consent information with any third party other than our SMS partners, and this information is used solely to enable and operate our SMS service.

Our website uses cookies to track items you add to your shopping cart, including instances where you abandon checkout. This information is used to determine when to send shopping cart reminders via SMS.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the following rights related to your personal information. However, these rights are not absolute and may only apply in specific circumstances, and in some cases, we may refuse your request to the extent permitted by law.

Right to Access/Right to Know. You have the right to request access to the personal information we hold about you.

Right to Erasure. You have the right to request that we erase the personal information we hold about you.

Right to Correction. You have the right to request that we correct any inaccurate personal information we hold about you.

Right to Data Portability. In some circumstances, you have the right to obtain a copy of the personal information we hold about you and to request that we transfer this information to a third party, subject to certain exceptions.

You have the right to opt out of selling or sharing your personal information for targeted advertising. Depending on the laws of your place of residence, you may have the right to opt out of selling or sharing your personal information, or to opt out of using your personal information for “Targeted advertising” purposes as defined by applicable privacy laws. You can exercise your choice here. Please note that if you access our website with the Global Privacy Control opt-out preference signal enabled, we will automatically consider this an opt-out request from the device and browser you used to access the website, depending on your location. If we are able to link the device sending the signal to your Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize any other “Do Not Track” signals that your web browser or device may be sending.

Manage your communication preferences. We may send you promotional emails, and you can opt out of receiving such emails at any time via the unsubscribe link in the email. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.